Frequently Asked Questions

Yes — 14 days free, no credit card required. Full access to Professional plan features. After your trial, choose Starter ($49/mo), Professional ($149/mo), or Enterprise (custom pricing). Every plan includes white-glove onboarding — we help you bring your data in and automate your billing.

Flat monthly or annual rates based on active subscriptions:

• Starter — $49/mo or $490/yr (up to 25 subscriptions)
• Professional — $149/mo or $1,490/yr (up to 250 subscriptions, ITIL helpdesk, automatic collections)
• Enterprise — custom (unlimited, multi-location, dedicated account manager)

Annual plans save 17% (~2 months free). No setup fees, no hidden costs.

Our pricing is exclusive of any applicable sales tax. Customers are responsible for their own use tax filings according to their jurisdiction. We don't charge sales tax at this time.

Yes. No contracts or termination fees. Cancel anytime from your account settings. You have 30 days to export your data after cancellation. Annual plans get a prorated refund per our 30-day money-back guarantee.

Credit/debit cards (Visa, MC, Amex, Discover), processed by Stripe (PCI DSS compliant). ACH bank transfers are on the roadmap.

Three key differences:

• More affordable: $49-149/mo (unlimited users) vs ServiceTitan $398+/mo
• Recurring billing + ITIL helpdesk + automatic collections in one platform
• Built and run by operators — it powers a real recurring-service business in daily production

ServiceTitan targets larger enterprises with 50+ technicians. We target SMBs with 5-250 active subscriptions who want modern, affordable software.

Yes. RentingOS includes:

• CRM & commercial pipeline — track prospects and opportunities through your sales pipeline, tied to the same contracts and customers you bill.
• Customer module — every account's profile, assets, contracts, invoices and service history in one place, with quick search.

Because it's the same platform that runs your billing, your commercial and operational data stay together.

Yes. RentingOS gives you a tax and fiscal view of your billing in one place, aligned with your electronic-invoicing setup (Siigo in Colombia), so the numbers are ready when it's time to hand them to your accountant.

Live integrations today:

• Stripe — card payments
• Brevo — transactional email
• WhatsApp Business — automatic collections
• Siigo — electronic invoicing (Colombia)
• Excel/CSV — bulk import of customers, assets and contracts

On the roadmap (not available today): QuickBooks two-way sync, Microsoft Entra ID SSO, ACH payments, and an AI assistant.

RentingOS is Spanish-first by heritage (we're a Colombian-American team) and we're rolling out English across the UI, customer portal and customer communications — this is in beta today. Automatic collection messages already go out in the customer's language. We'll tell you exactly what's translated when you talk to us.

Yes. RentingOS is a Progressive Web App (PWA) — you can install it to your home screen and run it like an app on any phone, without going through app stores. The customer portal is also mobile-optimized.

Yes. The customer portal carries your logo and brand when your customers log in. A fully custom domain is available on Enterprise.

SOC 2 Type II audit is in progress, target completion Q4 2026. We are currently:

• PCI DSS SAQ-A compliant (via Stripe)
• GDPR + CCPA compliant
• ESIGN/UETA compliant for e-signatures
• TLS 1.3 in transit + AES-256 at rest

All data is stored in Microsoft Azure US East region. Daily backups, multi-region disaster recovery. You can export your data anytime in CSV/JSON.

You do. We're the processor, you're the owner. Export anytime, delete anytime. We never sell your data.

1 day for most SMBs (vs 3-6 weeks for ServiceTitan). Import your customers from CSV in 5 minutes. Configure your products and contract templates in 1 hour. Start charging recurring the same day.

Yes:

• Starter: self-serve with docs and email support (24h)
• Professional: 1-hour onboarding call + priority chat (8h response)
• Enterprise: dedicated Customer Success Manager + 24/7 phone support

Yes — we import your customers, assets, and contracts from Excel/CSV so you can run operations in RentingOS while your accountant keeps QuickBooks. A two-way QuickBooks sync is on the roadmap, not available today.

Service businesses that bill on a recurring basis:

• HVAC (maintenance contracts)
• Landscaping (quarterly/monthly service agreements)
• Pool maintenance
• Cleaning services (residential and commercial)
• Pest control
• Equipment rental (party rental, tool rental, AV gear)
• Property management (recurring lease collections)
• Any subscription-based service (5-250 active subscriptions)

RentingOS is built by Dynamic Tech Solutions and Software LLC (US) and Dinámica Tecnológica SAS + Multitech Cloud Latam SAS (Colombia) — sister companies with 18 years of operator experience serving thousands of SMBs since 2008.

We use RentingOS to manage our own portfolio — 64 active clients and 988 active assets today, on top of thousands of contracts over 18 years (USD $15M+ invoiced). It's not vaporware — it's production-tested.

Yes — Microsoft AI Cloud Partner enrolled in the Microsoft ISV Success Program. We're prepared to list RentingOS on Microsoft AppSource (target Q3 2026).